The Verdict Is In -- Baldrige Is About Revenue and Jobs -- Part 2

Posted by Harry Hertz, the Baldrige Cheermudgeon

While I believed the data were impressive in my first Blogrige post on this topic, a number of you asked me to prove it. So we have been looking for comparative data. While we were not able to find data for revenue and sites, all the talk is about jobs these days. And for jobs we were able to find data from the Bureau of Economic Analysis and Bureau of Labor Statistics. We were able to look at the same periods of time as we had for each of our winners and look at the jobs data for service industries, manufacturing, and small business, as appropriate to match each two-time winner of the Baldrige Award. To refresh memories, the data for two-time Baldrige winners: median growth in number of sites was 67%, median growth in revenue was 93%, and median growth in jobs was 63%.

And the comparative average growth in jobs for the matched industries and time periods was 3.2%.

Some additional data about the 83 Baldrige applicants in 2010. They represented  277,700 jobs, 1,500 work locations, over $38.5 billion in revenues/budgets, and more than 80 million customers served.

Thanks for asking for additional data!

Comments

[Bryan Zak]

WOW!

[Commercial Liability Insurance Blogger]

Agreed, job growth is happening, but its far too slow in many areas. But at least we're finally headed in the right direction.

[Barry Johnson]

I count 5 two-time recipients - Solectron (1991, 1997), Ritz Carlton (1992, 1999), TNC (1998, 2004), Sunny Fresh (1999, 2005), and MEDRAD (2003,2010). Although the median in a distribution this small could be highly skewed, it indicates that at least 3 of 5 achieved a 63% or higher job growth. More importantly, since this data is based on census of five not a sample of five, we state that we are 100% sure that 63% is the "true" median. This is good stuff. The only issue I see is that only one of the periods covered by the two awards, MEDRAD(2003,2010),includes the recent economic downturn (officially 4Q2009 to 2Q2011). This makes any comparisons or conclusions dimly relevant to 2012 and the future.

[Harry Hertz]

Barry, you are right. I did mention the five recipients in the first blog post, hyperlinked at the start of this post. While only one of them (MEDRAD) corresponds to the current economic downturn (let's be thankful we didn't have another similar downturn in the last 50+ years), the comparative data are in every case based on matched time periods. While oly a minor downturn, two of the others cover the period of the 2001 brief economic downturn. The data are what they are!