The Enterprise--Baldrige's not Star Trek's

Posted by Dawn Marie Bailey

I'm currently on maternity leave, and while I could write a blog all about baby bottles and diaper changes and how long the baby slept last night (not that long!), what I really want to write about is the Baldrige enterprise.

During the Baldrige Program's strategy mapping session, we have been discussing how best to delight our funders and stakeholders, and, as part of that, we defined a Baldrige enterprise as those entities that are currently contributing to and spreading the Baldrige message through Baldrige-based programs and outreach. These entities include the Alliance for Performance Excellence, consultants, Baldrige Award winners, the Foundation, the Board of Overseers, Examiners, Baldrige Fellows, and ASQ.

While on leave, I have not received as many e-mails from other staff, but this has freed me up (as much as a new mom can be freed up!) to read e-mails from the Baldrige enterprise. For example, I've been following conversations on social media groups from examiners and others offering constructive ideas on improving Baldrige products and the Criteria. And I've been reading blogs and other posts written by Baldrige Award recipients and ASQ, the program's partner. I feel like I'm gaining a new perspective, being temporarily removed from the staff e-mails, on what the enterprise really needs from the Baldrige Program in terms of products and services.

My colleagues have written glowing blogs thanking examiners for all they do, but I wanted to take a few minutes and thank members of the Baldrige enterprise (which of course includes examiners) for all they do--for all of the improvement suggestions and outreach.

Please keep the ideas coming and the engagement strong. The Program is listening. Thank you!

Comments

[Patty]

I think Baldriges program is a good quality management platform if you know how to implement it properly.